C.R.Visuals' Checkpoint Process

Whether you have a precise idea about how your final project will look, or none at all, we work through a checkpoint process to ensure

• Everyone is agreed on all aspects of the project.
• The client reviews the work at specific stages and gives his/her formal approval before we proceed.

Checkpoints

1. By phone, email or in person, you tell us what you want done including any colours, fonts, logos, or other visuals that must be included in the design.
2. We write up a letter of agreement that provides our understanding of the project, including budget, timelines and a 30-second sketch or wireframe that defines the placement of the main components.
3. The client signs the letter of agreement and initials the sketch then returns both with the first payment. By signing, this person agrees to act as the sole client stakeholder responsible for approving each step of the project. The client must also provide any pre-agreed elements such as logos or layouts to be followed.
4. C.R. Visuals begins work on the draft design.
5. C.R. Visuals submits the draft design to the client stakeholder. The client has 5 days to review the design and append a series of required changes, in writing.
6. C.R. Visuals makes the required changes and re-submits the design. At this stage the client may decide to continue the project or sign-off. If you need further changes, they are priced out on a fee-for service basis until we are agreed on the design and the client signs off.
7. The client is now responsible for providing any content required to continue development. For example, they may need to provide written text for brochures or web sites.
8. C.R. Visuals begins work on the final draft as follows
   • Illustration: the final touches to the design
   • Web design: the website developed in HTML populated with the content provided by the client
   • 3D: finished model and final draft render
   • Layouts for ads, brochures, or magazines: final touches in place and content added.
9. The final draft is presented to the client for remarks. At this stage, comments should be limited to the previous stage of work only.
10. On sign-off, C.R. Visuals will output the project to the specified format which may include posting a website to an ISP, writing files to DVD, or preparing the file for print.

Once you sign-off at a checkpoint, we will continue work on your project. If you change your mind after sign-off and wish to revisit an earlier stage of development, you must provide the revisions in writing and we will provide a cost-estimate for making the changes. Changes are priced at a fee-for-service rate. Changes also affect the schedule and we will let you know how your project's timelines have shifted.